Terms of Service

Last updated: Oct 23, 2026

By accessing and using the On Air Productions LA website at https://www.onairpros.com, you agree to the following Terms of Service. Please read them carefully.

1. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. You must not:

• Use the site to transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the website or its related systems
• Use automated tools to copy or extract content from the website for republication, except search engines and AI services that follow our robots.txt
• Misrepresent yourself or your affiliation with any person or entity

2. Event Services & Booking

Submitting a contact form or inquiry through this website does not constitute a confirmed booking. All event bookings require a separate written contract signed by both parties, along with a deposit payment. The specific terms of each engagement — including pricing, cancellation policy, overtime rates, and performance specifications — are set forth in the individual event contract.

On Air Productions LA reserves the right to decline any engagement at its discretion. A booking is not confirmed until a signed contract and deposit have been received.

3. Aria, Our AI Assistant

Aria is an automated AI assistant. Its answers are general information and may be incomplete or wrong. They are not a quote, an offer, a confirmation of availability or a booking. Only a written agreement signed by both parties, with a deposit received, confirms an event, a date or a price. Chats with Aria are saved, and voice calls are recorded and transcribed, as described in our Privacy Policy. By using Aria you agree to this. Please don't share payment card numbers, passwords or ID numbers with Aria.

4. Text Messages

If you ask us to text you, you agree to receive texts about your inquiry and event from On Air Productions LA. Message and data rates may apply; frequency varies. Reply STOP, or just tell us, and we'll stop texting you.

5. Cancellation & Refund Policy

Cancellation terms, deposit refund policies, and rescheduling conditions are governed exclusively by the signed event contract between On Air Productions LA and the client. The general website terms do not override or supersede those contract terms. If you have questions about a specific booking, please contact us directly at events@onairpros.com.

6. Intellectual Property

All content on this website — including but not limited to text, images, logos, videos, graphics, and page layouts — is the property of On Air Productions LA or its content providers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

The On Air Productions LA name, logo, and brand marks are trademarks of On Air Productions LA. Unauthorized use of these marks is prohibited.

7. Third-Party Content

Our website may display reviews from Yelp and Google via third-party widgets, and may embed videos from YouTube. These are provided by independent platforms and reflect the views of their authors, not On Air Productions LA. We are not responsible for the content, accuracy, or availability of these third-party services.

Blog posts on this website are published for informational and educational purposes only. While we make every effort to ensure accuracy, we make no warranty that blog content is complete, current, or error-free.

8. Reviews

Reviews shown on this website are reproduced word for word from our public Google Business Profile, with the reviewer's first name and last initial (or the name Google displays), and labeled with their source. Our live review widgets show reviews as they appear on Google and Yelp. Reviews reflect individual clients' experiences; yours may differ.

9. Images & Photography

Event photos displayed on this website may include images of clients, guests, and venues. Photos are used with permission where required. If you appear in a photo on this website and wish to request its removal, please contact us at events@onairpros.com.

Some blog post images are sourced from Unsplash under its free commercial license. All such images are used in compliance with Unsplash's Terms of Service.

10. Disclaimer of Warranties

This website is provided "as is" without any warranties, express or implied. On Air Productions LA does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the website at any time without notice.

11. Limitation of Liability

To the fullest extent permitted by law, On Air Productions LA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on information contained herein. Our total liability for any claim arising from use of this website shall not exceed the amount you paid to us, if any, for the services giving rise to the claim.

Liability for event services is governed by the signed event contract and is separate from these website terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

13. Changes to These Terms

We may update these Terms of Service at any time. Updated terms will be posted on this page with a new "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

14. Severability and Entire Terms

If any part of these terms is found unenforceable, the rest stays in effect. These terms, our Privacy Policy and any signed event agreement are the entire agreement about your use of this website.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: